Application Management Services

Application Management Services

In today's dynamic market, two critical components define the success of any organization: enterprise applications that deliver maximum results and efficiencies, and an optimized IT infrastructure.

Introducing TKSAP's Onshore + Offshore Agile Business Model

TKSAP's agile business model combines the strengths of onshore and offshore resources to provide industry-centric solutions that yield directly measurable cost efficiencies and continuous expenditure reductions. This approach ensures that organizations can adapt swiftly to changing market demands while maintaining operational excellence.

Comprehensive Application Management Services (AMS)

Our AMS offering encompasses a holistic approach to managing applications, ensuring seamless operations and continuous improvement. Key services include:

  • SAP Basis Support: Foundational support for SAP systems, ensuring stability and performance.
  • Application Lifecycle Management (ALM): Comprehensive management of the application lifecycle, from implementation to optimization.
  • Help Desk Levels 1, 2, and 3: Tiered support addressing issues of varying complexity.
  • SAP HANA Enterprise Cloud (HEC) Application Management: Specialized management of SAP HANA environments.
  • System Landscape Optimization (SLO): Enhancing system landscapes for optimal performance and efficiency.

Global Expertise with Local Presence

With a team of over 300 global SAP experts, including more than 150 consultants in North America and 50 former SAP Platinum Professionals, TKSAP offers unparalleled support experience and 24x7x365 availability. 

Dedicated Senior Consultant for Seamless Collaboration

To ensure personalized and effective support, TKSAP assigns a senior consultant as your AMS point of contact. This professional, along with their project team, collaborates closely with your organization to provide solutions for today's challenges and ensure long-term system stability.

Tailored Support Models to Meet Your Needs

Understanding that each organization has unique requirements, TKSAP offers customized support models, including:SAP Community

  • Onsite, Offshore, or Hybrid Support: Flexible engagement models to suit your operational needs.

  • Solution Manager Support: Utilizing SAP Solution Manager for efficient issue tracking and management.
  • Audit Support: Assistance with system audits to ensure compliance and optimal performance.
  • Year-End Closing Support: Expert guidance during critical financial periods.SAP Support+3Scribd+3VE3+3SAP Support

By choosing TKSAP, organizations can leverage a comprehensive AMS offering backed by global expertise, industry certifications, and a commitment to delivering measurable business value.

For more information or to discuss your specific requirements, please contact us at sales@tksap.com.